8 Pillars of Frontline Management Program
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$5,000.00
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This 8-week training program was developed to give high-potential employees a clear roadmap to develop the skills, knowledge, and experiences required to be promoted into and excel within a front-line management position.
- Utilizes Harrison Assessment Talent Solutions to identify top traits for emerging leaders
- 8 online modules over 8 weeks, one-on-one online coaching sessions every 2 weeks, and weekly discussions held live at the end of each module with a facilitator
- Total of 28 hours of online learning, 8 hours of online group training with a facilitator
- 1-hour one-on-one coaching session
- 8 Pillars of Frontline Management Certification
Course Outline
Module 1 – Personal Leadership & Self-Awareness
How to build your Leadership Resume – a 12-month action plan to test, track and record leadership achievements within current role
Developing personal resilience within the workplace
Module 2 – Situational and Organizational Awareness
Transitioning from peer to leader and the difference between a front-line manager and organizational leader
Breaking down the business and industry by identifying key vendors, agencies, competitors, knowledge and market gaps
Module 3 – Driving Results & Creating Value
Setting clear, actionable goals and delivering more value than you are paid for Effective time management
Module 4 – Leading Authentically and Establishing Trust
Defining the leader you aspire to be and building your reputation
Building trust within your team and organization and overcoming barriers to building trust
Module 5 – Building & Managing Relationships
How to build genuine connections with others
Public speaking and presentations
Module 6 – Communicating Effectively
Defining effective communication in groups and through change
Module 7 – Attracting & Developing Talent and Effective Teams
HR Principles from recruitment and compensation to motivation and conflict management
Module 8 – Holding Others Accountable
Performance management and importance of accountability